![]() Check with your router manufacturer for more information. Wireless isolation could be causing your printer to appear offline. Go to Restore Wi-Fi setup mode on your HP printer for more information.Įnable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect Use the printer control panel to restore Wi-Fi setup mode, and then set up the printerĪgain. Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search for self test page to find the document on how to print and evaluate the report.Įnable Wi-Fi setup mode: When you turn on your printer for the first time, it is temporarily placed in Wi-Fi setup mode so Download the Dropbox mobile app to create, share, and collaborate on your photos, docs, and videos anywhere. Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions. The blue bar stops flashing when the connection completes. Within two minutes, press and hold the WPS button on the router until the connection process begins. HP Deskjet 60, ENVY 60, and Tango printers: Press and hold the Wi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes. The printer Wireless light stops flashing Within two minutes, press and hold the WPS (Wi-Fi Protected Setup) button on the router until the connection process begins. Printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash. Printers with a touchscreen control panel: Open the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard, and then follow the instructions to select the network name and enter the password. NOTE: The correct HP drivers for your scanner must be. ![]() These images can be previewed, edited, saved, and shared to other applications. HP Scan and Capture is a simple and fun application that captures photos or documents from any HP scanning device or your computer's built-in camera. Reconnect the printer to the network: Place the printer within range of the Wi-Fi router signal, and then connect it to the Download-Save-Install HP Scan and Capture. ![]() If it is off or blinks, the printer is disconnected from the network. If your printer has a light next to a Wireless icon or button, make sure the light is on. Sometimes the printer status might display Offline when it is actuallyĬheck the printer connection status: Make sure the wireless signal is on, and the printer is connected to the same networkĪs your computer or mobile device. Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer and put it in a ready state. Intermittent, restart the router by disconnecting the power cord, waiting 15 seconds, and then reconnecting the cord. Try opening a website to see if the internet connection is working properly. * NEW! Supports all scanning devices with correct Windows 8.1 drivers installed.Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the Zoom-in and out on on a selected image for viewingĪutomatically find wireless and LAN connected HP All-in-Ones on a local networkĪutomatically setup supported devices - discover and set-up your wireless All-in-One without scanner driver installation or complex network configuration. List of supported devices (network only): By installing the HP Smart app, you also install all drivers necessary to print and scan. Install it on the device you want to print from, and then use it to set up the printer connection. These images can be previewed, saved, printed or shared to other applications. Contact Us Business Support My HP Account HP printer setup (HP Smart app) The HP Smart app is the main software for your printer. HP Scan and Capture is a simple and fun application that captures photos or documents from an HP All-in-One or your computer's built-in camera.
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